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Case Studies: Government
HR Benefit Management System
  HR Benefit Management System
Problem:
With thousands of employees, tracking benefits for a major electronics behemoth was a nightmare beyond belief. This HR department was ready to automate and called on Information Technologies.
Solution:
A custom application that tracks and manages all benefit programs for employees. With a click of a mouse, HR managers may find, view, add, delete and edit employee information, and deliver meaningful reports.
 
Global Help Desk Support System
  Global Help Desk Support System
Problem:
A major telecommunications provider found their support personnel were working inefficiently and ineffectively as they tried to locate needed information from disparate sources quickly.
Solution:
A scalable global help desk system giving all support departments easy and rapid access to the information they need.
 
Daily Operations Reporting
  Daily Operations Reporting
Problem:
Resource managers and Vice Presidents at a large technology company needed a way to get a 360 degree view of yesterday’s, today’s and tomorrow’s operations for daily management meetings.
Solution:
A Daily Operations Report that draws information from disparate systems into one easy to use interface where specified employees can “grab” the current information they need, when they need it.
 
Bringing Distance Workers Together
  Bringing Distance Workers Together
Problem:
An electrical contractor allowed his employees to work from home, but needed a way to connect himself, his people and company information for easy access from anywhere.
Solution:
A secure, scalable extranet that allows employees to manage bidding, work processes, billing, communications and more.
 
Ensuring Data Quality
  Ensuring Data Quality
Problem:
A company was struggling to keep its database clean, with current, complete and accurate information.
Solution:
A tool that audits database data quality and produces statistical reports of the results leads to improved reported and quality information for increased decision-making confidence.
 
E-Solutions
  E-Solutions
Problem:
A seminar provider serving the association meeting industry wanted to expand their service offerings and develop online tools and support libraries.
Solution:
A new payment transaction gateway allows for easy online payment processing, while a new E-services platform allows for E-learning, online registration, membership management, online store and video casts.
 
 
 
 
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